ServSafe Alcohol Online Course Overview
The course is highly interactive. And truly indispensable. With online training, your staff will receive critical knowledge on alcohol law and responsibilities, recognizing and preventing intoxication, checking identification and dealing with difficult situations.
The online ServSafe Alcohol Course takes a minimum of four hours, and is self-paced with intuitive navigation, allowing users to easily review key concepts. The course integrates audio and video, role-play activities, interactive exercises and includes a practice test to help prepare students for the certification examination. A bookmark feature allows users to easily return to where they left off.
What lessons will ServSafe Alcohol deliver to your staff?
Here is an at-a-glance overview of the essential information the Online Course puts at everyone's fingertips.
Alcohol Law and Your Responsibility
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Your Responsibility as a Seller or Server of Alcohol |
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The Role of the Liquor Authority |
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Laws Restricting Alcohol Service |
Recognitizing and Preventing Intoxication
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Alcohol and the Body |
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Factors that Affect Blood Alcohol Content (BAC) |
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Assessing Intoxication: Counting Drinks |
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Assessing Intoxication: Observing Guests for Signs of Intoxication |
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The Importance of Observation and Communication |
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Preventing Guests from Becoming Intoxicated |
Checking Identification
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Acceptable Forms of Identification |
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Verifying Identification |
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The Proper Procedure for Checking IDs |
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Dealing with a Fake ID |
Handling Difficult Situations
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Handling Intoxicated Guests: Stopping Service |
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Handling Intoxicated Guests: Arriving and Departing |
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Handling Potentially Violent Situations and Illegal Activities |
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Documenting Incidents |
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